⬡ UNIFYBOS MODULE
🤖
Chatbot
AI-powered customer support chatbot across Web, WhatsApp and email with intelligent human handoff.
0
Conversations
0
Resolved
24/7
Available
Multi
Channel
🤖
AI Responses
Context-aware AI-powered reply generation
🌐
Multi-Channel
Web widget, WhatsApp, and email channels
👤
Human Handoff
Seamless escalation to human agents
📊
CSAT Analytics
Customer satisfaction and resolution tracking
🔧
No-Code Builder
Visual conversation flow designer
🔗
CRM Integration
Auto-create leads from conversations
⚡ API ENDPOINTS
POST/api/chatbot/messageSend message to bot
GET/api/chatbot/conversationsList conversations
POST/api/chatbot/flowsCreate bot flow
GET/api/chatbot/analyticsChatbot analytics